Terms and Conditions

1. Introduction

Welcome to Zuma Coffee Nigeria (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing our website or purchasing our products, you would like to agree to these Terms in full.

2. General Conditions

2.1 We reserve the right to refuse service to anyone for any reason at any time.

2.2 You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.

3. Products and Services

3.1 Our products include but are not limited to coffee beans, ground coffee, coffee equipment, and accessories. All products are subject to availability and we reserve the right to limit the quantities of any products or services that we offer.

3.2 We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

3.3 We reserve the right to modify or discontinue any product at any time without notice.

4. Orders and Payment

4.1 All orders are subject to acceptance and availability.

4.2 Prices for our products are subject to change without notice.

4.3 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

5. Shipping and Delivery

5.1 Shipping and delivery times are estimates and cannot be guaranteed. We are not responsible for any delays caused by courier services or international customs clearance processes.

5.2 Risk of loss and title for products purchased from us pass to you upon our delivery to the carrier.

6. Returns and Refunds

6.1 We accept returns for products in their original condition within 14 days of receipt. The customer is responsible for return shipping costs.

6.2 Refunds will be processed using the same payment method as the original purchase. We reserve the right to refuse refunds for products that do not meet our return policy criteria.

7. Privacy Policy

7.1 Your submission of personal information through the store is governed by our Privacy Policy.

8. Intellectual Property

8.1 All content included on this site, such as text, graphics, logos, images, and software, is the property of Zuma Coffee or its content suppliers and is protected by international copyright laws.

9. Limitation of Liability

9.1 To the fullest extent permitted by law, Zuma Coffee shall not be liable for any indirect, incidental, punitive, or consequential damages of any kind arising from the use of our products or services.

10. Governing Law

10.1 These Terms and any separate agreements whereby we provide you services shall be governed by and construed following the laws of Nigeria.

11. Changes to Terms and Conditions

11.1 We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. Please check our website periodically for changes.

12. Contact Information

12.1 Questions about the Terms and Conditions should be sent to us at contact@zuma-coffee.com.